Privacy Policy

Welcome to Original-DogTags (“we”, “us”, “our”). We are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://original-dogtags.eu/

(the “Site”) and use our services.


1. Who we are (Data Controller)

Original-DogTags (Andrew’s E-Store)
The Gate House, Moorfields, Rathaspeck, Wexford, Y35 CK64, Ireland
Company Number: 427575
Email for privacy matters: sales@original-dogtags.com

We are the “Data Controller” responsible for your personal data under GDPR.


2. What data we collect

We may collect the following types of information:

  • Name and contact details

  • Delivery and billing address

  • Email address and phone number

  • Order details and transaction history

  • Payment status (never full card numbers)

  • IP address, browser type, device information

  • Website usage, preferences, cookie data


3. How we collect your data

We collect your data when:

  • You place an order

  • You create an account or contact us

  • You sign up for newsletters (only if you choose to)

  • Cookies or analytics tools track usage (with your consent)

  • Payment or delivery partners pass us necessary order data


4. Legal basis for processing

We process your data under the following legal grounds:

  • Contract – to process, deliver, and manage your order

  • Legal obligation – for accounting, tax, and regulatory requirements

  • Legitimate interest – to improve our website, prevent fraud, secure the Site

  • Consent – for marketing emails and non-essential cookies


5. Who we share your data with

We may share your personal data with:

  • Payment processors (PayPal, Stripe)

  • Shipping and courier companies

  • IT and hosting providers

  • Analytics and advertising providers (only if you consent)

  • Government or regulators if legally required

We never sell your data.


6. International data transfers

If your data is transferred outside the EEA, we ensure protection through:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Other GDPR-compliant safeguards


7. Data retention

We retain your data only for as long as necessary:

  • Order and tax records: 6 years (legal requirement)

  • Customer accounts: until you request deletion

  • Analytics data: according to your cookie choices

  • Emails/communication: typically up to 24 months

When your data is no longer needed, it is securely deleted or anonymised.


8. Your rights under GDPR

You have the right to:

  • Request access to your data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time (e.g., unsubscribe from marketing)

  • Request data portability

  • File a complaint with the Irish Data Protection Commission

To exercise your rights, contact us at: sales@original-dogtags.com


9. Cookies

We use cookies to operate the Site, enhance performance, and understand traffic.
Non-essential cookies (analytics/marketing) are used only with your consent.

You can manage cookie preferences via your browser or through our cookie banner.
For more details, see our Cookie Policy.


10. Security

We use SSL encryption, secure servers, and technical safeguards to protect your personal data.
While we follow best practices, no online system is 100% secure.


11. Children

Our services are not intended for individuals under 16.
We do not knowingly collect data from minors.


12. Contact us

If you have questions regarding this Privacy Policy or your rights, please contact us:
sales@original-dogtags.com