We're confident that your order will be completed to your 100% satisfaction.  If there are issues with your order, our stellar customer service will work with you to fix it as quickly as possible.  We wish to keep our customers coming back, and have a customer for life.  
In the event of a faulty product we will offer you a replacement or refund provided that the item is returned to us within seven days (within Ireland) and twenty one days (outside of Ireland).